Terms of Use

These Terms govern the use of every AISAC site and service. They are a single document for the whole ecosystem, kept in the Legal Center, and should be read together with the Privacy Policy.

1. Who we are

AISAC sites and services are provided by:

If a service's specific conditions name another company as the provider of that service, the specific conditions apply.

2. What these Terms cover and how you accept them

These Terms apply to every AISAC site and service listed in the Legal Center, including subdomains. By browsing an AISAC site you agree to them. For services with an account, you agree when you sign up or purchase.

A service may have specific conditions — its own terms, the offer page or the conditions shown at checkout. They supplement these Terms and prevail on what is specific to that service. If you do not agree with these Terms, do not use the sites and services.

3. Who may use the services and your account

• The services are intended for people aged 18 or over with legal capacity to contract.
• If you use a service on behalf of a company, you represent that you are authorized to bind it to these Terms.
• Provide accurate information and keep control of the email address used to sign in.
• Protect your devices, codes, passwords and tokens. You are responsible for what is done with your account's credentials, including by tools you authorized to act on it.
• Tell us at contact@aisac.global if you suspect unauthorized access.

4. Acceptable and prohibited use

Use the sites and services lawfully and respecting the rights of others. You may not:

• access other people's accounts, content or credentials without authorization;
• bypass access controls, exploit vulnerabilities, overload the infrastructure or perform abusive scanning;
• scrape content automatically at a volume that impairs availability, or to replicate the service;
• publish or distribute content that is unlawful, misleading, discriminatory, malicious or that infringes intellectual property, image or privacy rights;
• use the services for spam, fraud, scams or get-rich-quick promises;
• share credentials in a way incompatible with the purchased plan or resell access without authorization;
• remove, hide or alter authorship, trademark or license notices.

Found a vulnerability? Tell us at contact@aisac.global before disclosing it — good-faith testing, limited to what is needed to demonstrate the issue and without accessing third-party data, is welcome.

5. Your content

You keep the rights to the content you create or submit. To provide the service, you authorize us to store, process, index, reproduce and display that content to the extent necessary — including through the providers described in the Privacy Policy and the tools you connect. This authorization ends when the content is deleted, except for what the law or the Privacy Policy requires us to keep.

You represent that you have the rights and the legal basis to use the content and third-party data you put into a service. We may remove or block content that violates the law or these Terms, and comply with orders from authorities. We do not monitor all user content; if you become aware of content that infringes your rights, write to contact@aisac.global.

6. Integrations and third-party services

Several AISAC services connect to third-party accounts and tools — your AI tool, ad platforms, social networks, payment methods. By connecting one of them, you authorize the AISAC service to act on it within the permissions granted and the actions you request or configure.

Each third party has its own terms, policies, limits and changes, which also apply to you. We are not responsible for third-party downtime, rule changes or decisions (such as a platform suspending your ad account). You can disconnect an integration at any time; disconnecting does not undo actions already performed or delete what the third party has already received.

7. AISAC Publisher and TikTok

AISAC Publisher publishes videos to your TikTok profile, or sends them to your TikTok inbox as drafts, and reads your profile and the numbers of your account and of your public videos, from your AI tool. When you use it, in addition to the rest of these Terms:

• You confirm that you hold all the rights needed for every video, piece of music, image and caption you publish, and you comply with TikTok's Terms of Service and Community Guidelines.
• By posting, you agree to TikTok's Music Usage Confirmation. If you mark a post as branded content, you also agree to TikTok's Branded Content Policy and will disclose the partnership as TikTok requires.
• Nothing is published until you review the preview and confirm that post. You choose who can see it and whether comments, duet and stitch are allowed, within the options TikTok offers your account. The confirmation is yours, and so is the responsibility for what is published.
• If you send a video as a draft, it is published only when you post it in the TikTok app, with the caption and settings you choose there.
• TikTok decides what it accepts: it may reject, limit, make private or remove a post, and until our app's audit is complete posts may be visible only to you. We do not guarantee that a post will be accepted, nor its reach or performance.
• Performance numbers come from TikTok as TikTok reports them: they are lifetime totals, cover public videos only and may arrive late. They are a reference, and we do not guarantee that they are complete or up to date.
• You can disconnect at any time from the TikTok app; the data we keep and how to request its deletion are in the Privacy Policy.

AISAC is not affiliated with, sponsored by or endorsed by TikTok. TikTok is a trademark of ByteDance Ltd.

8. Artificial intelligence

• AI-generated results may be incomplete, inaccurate or unsuitable for your case. Review them before using, publishing or making decisions based on them.
• Actions with real-world effects — publishing, spending budget, sending messages, changing third-party settings — are performed at your request or within the rules you configured. The final decision, and responsibility for it, are yours.
• The services do not replace professional advice (legal, accounting, financial, medical or other) and do not guarantee results — of sales, audience or campaign performance.

9. Plans, payments, cancellation and refunds

Prices, features, limits, billing period and the conditions of each plan are those shown on the offer page, in the dashboard or at checkout at the time of purchase. Payments may be processed by third-party platforms, such as Hotmart, whose terms also apply to the purchase.

• Right of withdrawal: for purchases made online, you may withdraw within 7 days of the purchase with a full refund (Brazilian Consumer Protection Code, art. 49). Consumers elsewhere keep the withdrawal rights granted by their own law.
• Subscriptions renew according to the purchased offer. You can cancel at any time through the payment platform's channels or at contact@aisac.global; unless the offer states otherwise, access continues until the end of the period already paid.
• Refunds outside the withdrawal period follow the law and the offer's conditions.
• Cancelling a subscription does not delete the account or its data; deletion is a separate request, described in the Privacy Policy.

10. Intellectual property

The AISAC brand, product names, logos, visual identity, text, code, interfaces and other elements of the sites and services belong to AISAC or its licensors. Using the services does not transfer any of these rights to you.

You may quote excerpts from the sites with attribution and a link to the source page. You may not reproduce a site or service in full, create substantial copies, use the brand in a way that suggests a non-existent affiliation, partnership or endorsement, or register marks that may be confused with AISAC's. Open-source components follow their own licenses. If you send us suggestions, we may use them freely, with no obligation to compensate you.

11. Informative content and evolving features

The content of the institutional sites is informative and is not a binding offer, commercial proposal or advice. The AISAC ecosystem is under development: components in production coexist with components that are still a conceptual model. Descriptions of architecture, capabilities or future plans are not a promise of delivery, timing or results. What binds a purchase is what is stated in the offer, at checkout and in the service's specific conditions.

12. Availability, changes, suspension and termination

• We strive to keep the services available, but do not guarantee uninterrupted or error-free operation. Maintenance and feature changes may happen; keep your own copies of essential information.
• We may limit or suspend access to contain abuse, fraud, security risk, breach of these Terms or a legal requirement. Whenever possible, we will warn you beforehand and explain why; you can ask for review at contact@aisac.global.
• You can close your account at any time.
• If we discontinue a paid service through no fault of yours, we will give reasonable notice and refund, pro rata, the period paid for and not used.

13. Liability

Each party is liable for its own obligations under the law and what was agreed. To the extent permitted by applicable law, we are not liable for indirect damages, lost profits or lost opportunities arising from the use of the institutional sites, nor for decisions made on the basis of informative content or of AI results you did not review.

Nothing in these Terms excludes liability that cannot be excluded by law, nor the rights granted by the Brazilian Consumer Protection Code or, for people living outside Brazil, by the mandatory consumer protection rules of their country.

14. Links to third-party sites

AISAC sites and services may contain links to third-party sites. When you follow them, the destination's terms and privacy policy apply. We are not responsible for those sites' content, availability or practices.

15. Privacy

The processing of personal data on AISAC sites and services is described in the Privacy Policy, which forms part of these Terms.

16. Changes to these Terms

We may update these Terms to reflect changes in the services, purchases or the law. The version and effective date are at the top of the page, and the history is in the Legal Center. Relevant changes will be announced to account holders, by email or in the service itself, before they take effect; where the law requires it, we will ask for acceptance again. Continuing to use the sites after a new version is published means you agree to it.

These Terms are published in Portuguese and English with the same content. For users in Brazil, the Portuguese version prevails.

17. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. If you are a consumer, you may bring proceedings in the courts of your domicile (Brazilian Consumer Protection Code, art. 101, I). In all other cases, the courts of Porto Alegre/RS, Brazil, are chosen. For people living outside Brazil, this clause does not override the mandatory protections of their country of residence.

18. Contact

Questions about these Terms, trademark use or intellectual property: contact@aisac.global. Privacy and data protection: dpo@aisac.global. Postal address: AISAC TECNOLOGIA, SISTEMAS E CERTIFICAACOES LTDA, Av. Cristóvão Colombo, 2144, Sala 408, 3º andar — Floresta, Porto Alegre/RS, postal code 90560-001, Brazil.